Knowing consultancy (creative Knowing) is committed to protecting
your privacy. Your personal information is only collected, used
and disclosed by creative Knowing in accordance with this Privacy
are always entitled to access, review, and request changes
to or deletion of your personal information. For instructions
on how to make these requested and the policy that is followed
upon receipt of these requests, please see the section of
the privacy statement entitled “REQUEST ACCESS TO PERSONAL
We only collect personal information about you when you specifically
and knowingly provide it on our website or to our company
representatives. If we have contacted you or you request information
about our company or the services we offer, you may be asked
to provide personal information. This information may include,
but is not limited to the following:
and Fax Numbers
may also collect passively identifiable information during
the time you are browsing our website. This is the information
your browser provides when you enter the Site. Passive information
includes your browser type and version, domain origin, length
of stay per session, and website footprints.
may also collect further personal information about you during
our business relationship. This information may also be stored
within our database for the purpose of furthering our relationship.
Any information gathered will only be gathered from readily
available public information. This information may include,
but is not limited to the following:
Birthday and other special event dates.
or other areas of interest.
Use Of Your Information
creative Knowing only collects and uses your information for
the following purposes:
establish and maintain a responsible commercial relationship
with you and to provide ongoing service. For example, contact
information is collected for the purpose of follow up contact
regarding the information that was provided to you.
To understand your needs and preferences. For example, we
maintain a record of the products and services you receive
from us, and we may ask for additional information so that
we can serve you better.
develop, enhance, market or provide products and services.
For example, we may, from time to time, review and analyze
your use of our Site, products and/or services to help us
provide better product recommendations and special offers
that we think will interest you.
To develop or enhance our continued business relationship.
For example, to wish our clients a happy birthday, or to
invite you to special events we feel you may be interested
Disclosure of Your Information
There are a variety of circumstances where we may need to
disclose some personal information about you. We will notify
you should any circumstance arise in which we are required
to disclose your personal information, unless prevented by
legal requirements. Here are some examples:
may disclose your personal information to:
or any person who is seeking the information as your agent,
and can offer reasonable proof of this assignment of rights.
For example, we may provide information about our records
to your legal representative if we are satisfied that that
individual is requesting the information on your behalf
public authority, agent of a public authority or law enforcement
DISCLOSURE OF YOUR PERSONAL INFORMATION TO A THIRD PARTY IS
CONFIDENTIAL AND THE INFORMATION SHALL BE USED ONLY FOR THE
PURPOSE FOR WHICH IT WAS DISCLOSED. CREATIVE KNOWING WILL
NOT SELL, RENT, OR SHARE YOUR PERSONAL INFORMATION FOR ANY
PURPOSE OTHER THAN DESCRIBED HERE.
Retention of Your Information
The information you provide to us is stored in our secure
database for a period of 3 years after the last point of contact
creative Knowing has with you. You must notify creative Knowing
if you no longer want your information to be retained by us.
If you contact us with a question or comment, any information
identifying you is retained in your individual record for
the duration described above in order to best serve your needs,
unless we are required to keep it for a longer period of time.
note that it may be impossible to delete your information
completely without some residual information remaining in
our databases. creative Knowing will endeavor to remove any
information in our databases within 10 business days of your
Protection Of Your Information
In order to protect your personal information and your right
to privacy, creative Knowing:
servers that are protected by firewalls, which are frequently
updated to enhance security
the confidentiality of your personal information when dealing
with other companies
to keep your personal information as accurate and up-to-date
as is necessary for the purposes identified above
other appropriate security safeguards with respect to its
databases, computer networks and systems, and
honor any request you may make for access to your personal
Accuracy of the Information and Your Access to It
creative Knowing relies on the accuracy of the information
provided by you, but accepts responsibility for the management
and confidentiality of the personal information it collects.
Please contact our Administrator at firstname.lastname@example.org
• change or confirm your personal information
• have your information removed from our databases
ACCESS TO PERSONAL INFORMATION PROCEDURE
Requests for access to information must be made in writing.
These requests can be emailed to the privacy officer at email@example.com
or mailed to the following address:
202 NC Highway 54, Suite 101, Box 4G,
individual may request access to another person’s information
only if they have that person’s signed and notarized
consent or proof to act on the authority of said person. In
these cases, requests must be made through the mail.
After receiving the request, the creative Knowing Privacy
Officer will review the requested records and, in consultation
with appropriate staff, prepare the records for disclosure.
All records relating to the requested will be reviewed on
a line-by-line basis to determine possible exceptions to disclosure.
Access to personal information cannot be denied based on the
reason for the request. In some cases, however, the creative
Knowing Privacy Officer may determine that discretionary or
mandatory exceptions apply to the records requested. In such
instances, the excepted information will be removed from the
record prior to the record being disclosed to the applicant.
The applicant will be advised that information has been made
excepted from disclosure, and under authority the exceptions
have been made.
Response to the application will be made within 30 days, unless
the time limit has been extended as allowable by law.
As part of creative Knowing’s response, the applicant
shall be told:
a. Whether access to the record or partial record is granted
b. If access is granted, where, when, and how access will
c. If access is refused, the reasons for refusal and basis
d. The name, title, business address, and phone number of
the creative Knowing Privacy Officer.
A creative Knowing staff member shall be present if the applicant
views the original record to answer questions and maintain
the integrity of the record. If information is severed from
the record before disclosure of the information, the applicant
no longer has the option of viewing the original record.
Should the applicant request that changes be made to the record,
that record shall be updated within 10 business days. Should
the applicant request that the record be destroyed, it shall
also be done within 10 business days.
Deletion of records shall take place in the following manner:
a. Electronic Files: Electronic files will be deleted from
the computer system, including database records, and any associated
files. Please note that information that has been deleted
may still exist in some form on the hard drive. This hard
drive will be either cleaned or destroyed upon disposal of
b. Paper Files: All paper files will be shredded prior to
disposal. Disposal will ordinarily take place in the form
of paper recycling through a municipal recycling program,
although disposal methods shall be left to the discretion
of creative Knowing.
creative Knowing Privacy Officer or delegate will complete
the Access Request and/or Complaints Log detailing the steps
taken in responding to the request